Terms & Conditions

Pricing

Our young rose plants are sold exclusively through the broker network. A complete list of our brokers can be found on our Wholesale Ordering page. If you have not purchased from a broker and would like assistance in doing so, please contact us for information. Prices are subject to change.

Shipping

We are committed to getting your order to you on time and in excellent condition. All shipments will be F.O.B. Arroyo Grande, CA. Shipments outside CA: FedEx, Air (LAX), Euro American, Plants Express, and Armellini (LTL). Shipments within CA: FedEx, OnTrac, and Roy Miller Freight. All freight charges are pre-paid and billed to the customer. Broker and customer freight accounts may be used.

Warranty

Greenheart Farms, Inc. warrants to the extent of the purchase price only that all products are sold true to name and standard characteristics.

Claims

All reasonable claims for extreme weather or mishandling by freight companies will be reviewed by Greeenheart Farms. Please contact us within 48 hours of delivery. Transportation claims must be made within 24 hours of delivery. Claims will be valid for plant material only. Do not discard shipment. Photography will need to be taken and sent to Greenheart Farms.

Compliance

$87.00 Phyto Fee. Certificate of Quarantine Compliance for AZ, IN, NJ, Puerto Rico, and Canada.

Plant Royalties

Royalties on patented or trademarked plants are included in the plant price. Royalty charges are subject to change.

Cancellations

Any order cancelled within 6 weeks of the confirmed ship date is the financial responsibility of the broker/customer. 15% restocking fee may apply to cancellations, including orders off availability.

 

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